Quality Improvement

At Nunkuwarrin Yunti, we take quality and safety seriously and are committed to our Continuous Quality Improvement (CQI) journey. For Nunkuwarrin Yunti, CQI is simply a process to help us achieve improvements in the quality of the services we provide

Quality & Safety

The information in this section is about the work we do at Nunkuwarrin Yunti to make sure that you receive the best treatment that we can possibly provide. The Quality, Safety and Reporting (QSR) Team supports Continuous Quality Improvement (CQI) across all of the programs at Nunk to help us make improvements in the quality of the services we provide.

At Nunkuwarrin Yunti we:

  • are accredited with relevant ACCREDITATION authorities so you know that we are meeting or exceeding) their required standards of care. We use these accreditation cycles to look at how we can do things better
  • have good RISK MANAGEMENT systems in place so that we can be prepared for, or respond to any risks that are identified quickly and efficiently
  • have a strong CLINICAL AND PRACTICE GOVERNANCE COMMITTEE who oversee all the client service programs we offer
  • use WORK, HEALTH AND SAFETY systems to keep our staff safe while they carry out their work. This is both their physical safety and their social and emotional well being
  • are involved in internal and external RESEARCH projects that benefit the Aboriginal community.

Quality Improvement

Our ultimate aim is for Nunkuwarrin Yunti to have a positive impact on the physical, social, emotional and spiritual wellbeing of our Aboriginal clients, students and community. To do this we continuously reflect on and improve our performance so that our clients can experience a high level of care and our students receive a high quality of education and training.

CQI is embedded in our approach to improving how we manage our performance and the quality of our services, and within our Clinical and Practice Governance Framework.

The framework guides staff, in particular managers, in our systematic approach to Continuous Quality Improvement activity, focusing on improving our systems, processes and outcomes.

It also is a tool for managers and employees to support orientation, induction and training activities so that everyone can contribute towards continually improving what we do.